General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment. 

 

SHIPPING

Shipping costs are based on the weight of your order or flat rate and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
 

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
 

SHIPPING TIME

Shipping time varies by location. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within [3] business days of the date of your order. Business day mean Monday to Friday, except holidays. Please note we do not ship on [Sundays].  

Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at mail@magproducts.com.au If you have any other questions, please contact us and we will do our best to help you out.