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Shipping & Delivery

General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

Shipping Costs

  • We offer a flat rate of $4.50 Australia wide.
  • Local pick up at no extra costs.
  • Free shipping on all orders $75+

 

Shipping Time

Shipping time varies by location. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within [15] business days of the date of your order. Business day mean Monday to Friday, except holidays. Please note we do not ship on [Sundays].

 

Tracking Information

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping. If you have any other questions, please contact us and we will do our best to help you out.

 

Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately at mail@magproducts.com.au or on our Contact Us page.

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